San BalancePrivacy policy
How San Balance handles personal and financial information.
01Data storage and synchronisation
San Balance keeps an encrypted local database on supported mobile devices. If account synchronisation is enabled, eligible user-scoped copies are stored by the service so that the same signed-in user can recover and synchronise their records. San Balance never asks for or stores a full bank-card number, card PIN or online-banking password.
02How data is used
Data is used to calculate balances, produce reports, schedule reminders, provide exports and operate the features you request. San Balance does not provide financial advice.
03Connected services
Google Calendar, WhatsApp and future integrations receive only the information needed for the action you enable. Their own policies also apply.
04Offline and device storage
For offline continuity, supported clients may cache selected financial records and sign-in identity on the device. Protect the device, use an available screen lock, and remove local data before transferring or disposing of it.
05Coming Soon tools
Creator Tax and Markets & Exchange are visible only as static Coming Soon notices. They cannot be opened, purchased or used, and no customer financial input is collected for them. Any future release will require an updated policy and clear in-app notice.
06Free-plan advertising
The eligible Free plan may show a limited non-personalised ad by default where law and platform policy permit. Personalised advertising is used only after any consent required for the user’s region. Apple, Google and consent providers may process device or network identifiers under their own policies. Eligible paid plans remove San Balance third-party advertising.
07Store purchases and entitlements
Apple App Store, Google Play or Telegram processes the payment method. San Balance receives only the product, purchase state, expiry and a store reference needed to verify and restore entitlement; it does not receive or store the full card details used by those providers.
08Privacy-safe diagnostics
Crash and problem reports are limited and redacted. They exclude balances, transaction descriptions, exported files, passwords, tokens and full email addresses unless the user deliberately attaches separate material after reviewing it.
09Your choices and legal receipts
Required Terms and Privacy acknowledgement is collected as part of registration and can be recorded with server time. Optional advertising or marketing consent remains separate. Use the public account-deletion instructions or Account & security to exercise deletion.
10Security and owner access boundary
Private financial pages require authentication and each financial row is restricted to its owning user. The San Balance owner/admin console cannot browse customer accounts, transactions, payments, balances or export files. It is limited to operational account status, verified entitlements and aggregated or redacted diagnostics. Server secrets never appear in the customer interface or exports.
11Deletion and retention
You can permanently delete your San Balance account from Account & Security. App data and known linked Google or Outlook events are removed when connector access permits it. Events written only to a device calendar may remain and must be removed manually. External providers may retain data under their own policies.
12Contact
Use the in-app Contact page for privacy questions. Never send passwords, full card numbers or secret keys.
Questions about your information?
Contact San Balance support, or read the steps for deleting your account.